Member Visit Reinforces Need to Stay Close to the Customer

Call Center Helping Customers

  by Eric Lanke NFPA CEO One of the NFPA members I visited recently was Muncie Power Products in Muncie, Indiana. Ray Chambers, their President & CEO, has just been appointed to the NFPA Board, so it was a great opportunity to get to know him and his operation better. Among the many impressive things…

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